Cipher Cult Collection + Studio Badegg Merch

Monthly Update!
7 months ago – Wed, May 22, 2024 at 03:22:59 PM

Helloooo everyone!

A month goes by so so fast- but nonetheless check out all the updates below:

1. First and foremost, for those that are still waiting on your surveys, DONT WORRY, you will still get your order and your money didn't go to waste. Please email us at [email protected]  and I will take care of it! For those that have already reached out and didnt receive a reply, I apologize, there has been such and influx of emails, even more than usual. Please if you dont mind, email me again! Also for those with misc. questions or concerns, PLEASE EMAIL ME AGAIN! 
2. Second, we unfortunately will be behind on production. We have to change the attachments and remodel Mabel and the Demontional Bill Toy. When the samples arrived to us, they arrived broken even when packed. Hence the slow lack of updates. I've been working with the manufacturer and my 3D artist to troubleshoot the problems. Im taking my time and being extra careful with these collectables as you all paid so much for them! I want to make sure they exceed your expectations. The final samples are set to be sent to us again the mid-June. This will set the timeline back of us shipping out orders October-November time and maybe even later as sea shipping the inventory to our location takes a while. BUT fear not as these collectables will BE THE BEST COLLECTABLES EVER. 

Overall, the color and model are great! I know, glitter mabel is not what we want and IS NOT the final. The Manu misunderstood me and now we are recoloring her base skin.

Now this is the part that broke and we are resolving- Sampling just takes FOREVER.

This is our main concern. We need to change the harness to an actual string! So it doesnt break and waddles can feel safe!

1. Third, check out the COA that will have Alex's Signature(Possibly a drawing for some lucky few) for the Demontional Bill Collectable! This will be the front and on the back will have LE numbers and signature! I will annouce when we are meeting up with Alex for signatures! I will be doing a live!(hopefully)

1. Lastly. CHECK OUT THE PLUSHIE AND CHARM- TURNED OUT SOOOO GEWDDDDDDDDDD

I will try to do a bi-monthly update for June, but may be just a single update as things are just being produced right now! Till next time~~~~ ( OH also TOH KICKSTARTER COMING JUNE 15th doing a harpy eda muahah. alsooo maybe an amphibia collab, who knows )

Caught up with (most) emails, Updates, and May Surprise!
8 months ago – Tue, Apr 16, 2024 at 09:55:08 AM

Hello lovely humans!

Thank you so much for your considerable patience in regards to the surveys. We currently have switched from a two person to a one person team as my amazing partner has started a wonderful job! So I've been scrambling around wearing even more hats than usual. 

That being said, I have finished all the emails regarding surveys, and will now resume all other inquiries! Surveys were just priority. If you still havent heard a response back regarding your missing survey, IM SORRY, please email me one more time at [email protected] and I will handle it ASAP! I really appreciate the patience. 

We are currently finishing all the files for final production as well as waiting for the final samples of Mabel and Bipper! Production is kinda the boring part but I still feel obligated to tell you the phases that we are going through. 

Lastly, for the month of May I have a surprise! May 13th is my birthday and since my store is permanently closing down at the end of the year, I wanted to go back to my roots and do something special for every one. On May 12th, I will be doing a 1-2 week preorder sale on NEW collaboration pins with Dana Terrace (Creator of The Owl House), Alex Hirsch (Creator of Gravity Falls), annnnnd mayyyybe one more creator that will soon be announced. All proceeds will go directly to the Trevor project! If yall havent followed me since the beginning, I used to do a lot more charity raising and mental health awareness T.T so I definitely want to go out with a bang!!!

Till next update! Richmond~

Surveys sent!
8 months ago – Thu, Apr 11, 2024 at 08:40:49 AM

Hey yall! Our smoke test worked out and after the long anticipated wait- all surveys are finally sent!

Now keep in mind- if you have used and Apple ID make sure to email us with another email as Apple IDs dont work and you won’t be getting your survey!

Lastly, you have until the 26th April to fill out your surveys before we lock in orders. 

Thats all for now!

Survey smoke tests!
8 months ago – Wed, Apr 10, 2024 at 03:18:41 PM

Hi everyone!

Great news- we’ve got our funds! Now comes the surveys. We’ve sent a smoke test for surveys! Which means some of you will receive surveys and once all surveys are in and there are no problems the smoke, we will send out the rest of the surveys.

This helps us ensure there are no problems with the survey system!

Please check you inboxes! And remember you have until the 26th of April to fill out your survey!

Till next time

Richmond

Survey, Unprocessed Payments, and Apple ID Info
8 months ago – Sun, Apr 07, 2024 at 04:27:50 PM

Hey yall,
I know you have been waiting for surveys to be sent out, unfortunately our funds still havent come in as we need to wait for our bank to now process it completely. We need the funds to be able to pay the Backerkit fees for the survey system. (I know fees, wohoo) 

However it should be sent this week, we will definitely update yall when they are sent out! Also we decided to extend the deadline of surveys and you will have until April 26th to fill out your surveys before we lock final orders! Now bear in mind- if you do need to change your address at anytime before we ship out, please email us at [email protected] and we can help you! We will make a final update about any last address changes closer to the date of when we are actually shipping out orders.

Other order of business. For any failed payments- we need to wait for the funds and Backerkit to send out surveys first before we can help with any payment processing- thanks for being patient! Also, bear in mind- anyone that uses an apple id email- please email us with a different email, or you will not get your surveys!

Thank you all for being so patient, till the next update!

Richmond~